diff --git a/cloud/enterprise-tier.md b/cloud/enterprise-tier.md
index 138908f4..bbe76567 100644
--- a/cloud/enterprise-tier.md
+++ b/cloud/enterprise-tier.md
@@ -51,6 +51,10 @@ The Enterprise Tier is fully optimized for mission-critical applications, provid
 ⚙️ To begin your Enterprise journey, schedule a consultation: 
 [![Contact Us](https://img.shields.io/badge/Contact%20Us-8A2BE2?style=for-the-badge)](mailto:info@falkordb.com)
 
+## Getting Support
+
+Enterprise customers receive **dedicated support**. Open a support ticket by emailing **[support@falkordb.com](mailto:support@falkordb.com)**, or contact your dedicated account manager directly. See the [Support page]({{ site.baseurl }}/support/) for what to include in your request.
+
 {% include faq_accordion.html
   title="Frequently Asked Questions"
   q1="How is Enterprise Tier pricing determined?"
diff --git a/cloud/free-tier.md b/cloud/free-tier.md
index 9736a024..061aaabd 100644
--- a/cloud/free-tier.md
+++ b/cloud/free-tier.md
@@ -33,6 +33,10 @@ The free tier provides everything you need to explore FalkorDB and build initial
 | **Cloud Providers** | AWS, GCP | AWS, GCP | AWS, GCP | AWS, GCP, Azure |
 | **Call-to-Action** | [Sign up](https://app.falkordb.cloud/signup) | [Sign up](https://app.falkordb.cloud/signup) | [Sign up](https://app.falkordb.cloud/signup) | [Contact Us](mailto:info@falkordb.com) |
 
+## Getting Support
+
+Need help? Email **[support@falkordb.com](mailto:support@falkordb.com)** to open a support ticket, or join the community on **[Discord](https://discord.gg/ErBEqN9E)**. See the [Support page]({{ site.baseurl }}/support/) for more details.
+
 ## Terms
 > ⚠️ Free instances that aren't utilized for 1 day will be stopped, and deleted after 7 days.
 Need an extension? Speak to [sales](https://www.falkordb.com/get-a-demo/)
diff --git a/cloud/pro-tier.md b/cloud/pro-tier.md
index 20cb87d7..c2a8c845 100644
--- a/cloud/pro-tier.md
+++ b/cloud/pro-tier.md
@@ -93,6 +93,10 @@ The Pro Tier provides a robust environment to scale your application with confid
 ⚙️ Spin up your first FalkorDB Cloud instance: 
 [![Sign Up](https://img.shields.io/badge/Sign%20Up-8A2BE2?style=for-the-badge)](https://app.falkordb.cloud/signup)
 
+## Getting Support
+
+Pro Tier customers receive **24/7 support**. Open a support ticket by emailing **[support@falkordb.com](mailto:support@falkordb.com)**. See the [Support page]({{ site.baseurl }}/support/) for what to include in your request.
+
 {% include faq_accordion.html
   title="Frequently Asked Questions"
   q1="What does High Availability mean in the Pro Tier?"
diff --git a/cloud/startup-tier.md b/cloud/startup-tier.md
index bfa7339a..1514c204 100644
--- a/cloud/startup-tier.md
+++ b/cloud/startup-tier.md
@@ -60,6 +60,10 @@ The Startup Tier includes essential features like **TLS** and **Automated Backup
 ⚙️ Spin up your first FalkorDB Cloud instance: 
 [![Sign Up](https://img.shields.io/badge/Sign%20Up-8A2BE2?style=for-the-badge)](https://app.falkordb.cloud/signup)
 
+## Getting Support
+
+Need help? Email **[support@falkordb.com](mailto:support@falkordb.com)** to open a support ticket, or join the community on **[Discord](https://discord.gg/ErBEqN9E)**. See the [Support page]({{ site.baseurl }}/support/) for more details.
+
 {% include faq_accordion.html
   title="Frequently Asked Questions"
   q1="How much does the Startup Tier cost?"
diff --git a/support.md b/support.md
new file mode 100644
index 00000000..5d1a38ca
--- /dev/null
+++ b/support.md
@@ -0,0 +1,30 @@
+---
+title: "Support"
+nav_order: 1000
+description: "How to contact FalkorDB support, open a support ticket, and get help with your FalkorDB deployment."
+permalink: /support/
+---
+
+# Support
+
+Need help with FalkorDB? You can reach us through the channels below.
+
+## Open a Support Ticket
+
+Email **[support@falkordb.com](mailto:support@falkordb.com)** to open a support ticket.
+
+To help us respond faster, please include:
+
+- A clear description of the issue and what you were trying to do.
+- Your FalkorDB Cloud instance ID (if applicable) and the cloud region.
+- The approximate time the issue occurred (with timezone).
+- Any relevant logs, error messages, or query samples.
+- Steps to reproduce, if known.
+
+## Community Support
+
+For general questions, usage help, and discussion, join the FalkorDB community on **[Discord](https://discord.gg/ErBEqN9E)**.
+
+## Sales and General Inquiries
+
+For pricing, plans, demos, or anything non-technical, contact **[info@falkordb.com](mailto:info@falkordb.com)**.