Changes made by `setValue` don't sync in other users view

[marcokitzmann]

Target SharePoint environment

SharePoint Online

What SharePoint development model, framework, SDK or API is this about?

Declarative list formatting

Developer environment

None

What browser(s) / client(s) have you tested

• 💥 Internet Explorer
• 💥 Microsoft Edge
• 💥 Google Chrome
• 💥 FireFox
• 💥 Safari
• mobile (iOS/iPadOS)
• mobile (Android)
• not applicable
• other (enter in the "Additional environment details" area below)

Additional environment details

• Chrome 125.0.6422.142
• Edge 125.0.2535.92
• Firefox 124.0

Describe the bug / error

We use a button with setValue to add a person and set a new status to an item with a single click in list view. However, during testing we realised that changes made by setValue action do not sync in other editors views. This leads to problems because the button may be clicked again by other editors and tasks may be worked on by several people.

setValueBug.webm

Steps to reproduce

1. Add a JSON format to a person field that gives it a button with a customRowAction of type setValue. i.e.

{
"$schema": "https://developer.microsoft.com/json-schemas/sp/v2/column-formatting.schema.json",
"elmType": "div",
"children": [
{
"elmType": "div",
"style": {
"display": "=if(([$Status] == 'To Do' || [$Status] == '' || [$Status] == 'Watch' || [$Status] == 'Idee') && [$Autor] == '', 'flex','none')",
"flex-direction": "row"
},
"children": [
{
"elmType": "div",
"style": {
"width": "95px",
"height": "26px",
"border-radius": "3px",
"cursor": "pointer",
"display": "flex",
"align-items": "center",
"justify-content": "space-evenly",
"margin": "5px"
},
"attributes": {
"class": "ms-bgColor-themePrimary ms-bgColor-themeDark--hover ms-fontColor-white ms-fontSize-12 ms-fontWeight-bold"
},
"customRowAction": {
"action": "setValue",
"actionInput": {
"Status": "In Arbeit",
"Autor": "Ivan (@me)"
}
},
"children": [
{
"elmType": "div",
"txtContent": "Übernehmen"
}
]
}
]
},
{
"elmType": "div",
"children": [
{
"elmType": "span",
"txtContent": "=join(@currentField.title, ', ')",
"style": {
"padding-left": "5px",
"word-break": "keep-all"
}
}
]
}
]
}

2. Use the button and observe in a second browser whether the changes are visible.

Expected behavior

A click on the button in list view should trigger the change of the values and these changes should be immediately visible to other users.

[tpodugu-ms]

marcokitzmann Thanks for reporting the bug. We will take a look at this and update on the timelines.

[Ashlesha-MSFT]

Hello marcokitzmann,
Thank you for bringing this issue to our attention. We will look into it and get back to you shortly.

[Ashlesha-MSFT]

marcokitzmann,
Thanks for sharing the detailed repro steps.

Based on our testing, we observed the same behavior — the setValue action applies the changes locally, but other users don’t see the updates in real time unless they refresh their view. This suggests that the changes are being committed correctly on the backend, but the updates are not pushed live to other sessions instantly.

This might be a platform limitation rather than a bug, as list view formatting actions like setValue do not currently trigger real-time synchronization across multiple editors. manual refresh may be needed to see the latest state.

[Ashlesha-MSFT]

We are closing this issue for now due to inactivity from the developer. If the problem persists or reappears, feel free to reopen this issue or open a new one.