Fields are not carried to cloned assets on Action > Clone

[Jacques-Laniado]

Code of Conduct

• I agree to follow this project's Code of Conduct

Is there an existing issue for this?

• I have searched the existing issues

GLPI Version

10.0.6

Plugin version

1.21.19

Bug description

When we try to clone computers, printers od monitors we noticed that some vital fields we created using the plugin were simply ignored.
Since we'll have to regularly clone hundreds of devices this is a serious issue to us

Screenshot of source device with fields that need to be carried.pdf

Screenshot of fields setup.pdf

Relevant log output

Page URL

No response

Steps To reproduce

1. Navigate to any computer device that have some relevantdata filled in some custom field created with the plugin
2. On the main computer screen, choose the 'Clone' option in the 'Actions' menu
3. Confirm the cloning operation
4. Go to the recently cloined device main screen
5. Notice that the custom fields are empty

Your GLPI setup information

Information about system installation & configuration

GLPI 10.0.18 ( => /var/www/html/glpi)
Installation mode: TARBALL
Current language:en_US

Server

 

Operating system: Linux vmh-glpi01 5.15.0-134-generic #​145-Ubuntu SMP Wed Feb 12 20:08:39 UTC 2025 x86_64

PHP 8.1.2-1ubuntu2.20 apache2handler (Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, apcu, bz2,

calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, igbinary, imap, intl, json, ldap,

libxml, mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, posix, readline, redis, session, shmop, snmp, soap, sockets,

sodium, standard, sysvmsg, sysvsem, sysvshm, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib)

Setup: max_execution_time="30" memory_limit="128M" post_max_size="8M" safe_mode="" session.save_handler="files"

upload_max_filesize="2M" disable_functions=""

Software: Apache/2.4.52 (Ubuntu) (Apache/2.4.52 (Ubuntu) Server at 10.0.61.36 Port 80

)

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36

Server Software: MySQL Community Server - GPL

Server Version: 8.0.35

Server SQL Mode: STRICT_TRANS_TABLES,NO_ZERO_IN_DATE,NO_ZERO_DATE,ERROR_FOR_DIVISION_BY_ZERO,NO_ENGINE_SUBSTITUTION

Parameters: glpi@vmh-bdmysq06/glpi

Host info: vmh-bdmysq06 via TCP/IP

PHP version (8.1.2-1ubuntu2.20) is supported.

Sessions configuration is OK.

Allocated memory is sufficient.

mysqli extension is installed.

Following extensions are installed: dom, fileinfo, filter, libxml, json, simplexml, xmlreader, xmlwriter.

curl extension is installed.

gd extension is installed.

intl extension is installed.

zlib extension is installed.

The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.

Database engine version (8.0.35) is supported.

No files from previous GLPI version detected.

The log file has been created successfully.

Write access to /var/www/html/glpi/files/_cache has been validated.

Write access to /var/www/html/glpi/files/_cron has been validated.

Write access to /var/www/html/glpi/files has been validated.

Write access to /var/www/html/glpi/files/_dumps has been validated.

Write access to /var/www/html/glpi/files/_graphs has been validated.

Write access to /var/www/html/glpi/files/_lock has been validated.

Write access to /var/www/html/glpi/files/_pictures has been validated.

Write access to /var/www/html/glpi/files/_plugins has been validated.

Write access to /var/www/html/glpi/files/_rss has been validated.

Write access to /var/www/html/glpi/files/_sessions has been validated.

Write access to /var/www/html/glpi/files/_tmp has been validated.

Write access to /var/www/html/glpi/files/_uploads has been validated.
Web server root directory configuration seems safe.

Sessions configuration is secured.

OS and PHP are relying on 64 bits integers.

exif extension is installed.

ldap extension is installed.

openssl extension is installed.

Following extensions are installed: bz2, Phar, zip.

Zend OPcache extension is installed.

Following extensions are installed: ctype, iconv, mbstring, sodium.

Write access to /var/www/html/glpi/marketplace has been validated.

Access to timezone database (mysql) is not allowed.

GLPI constants

 

GLPI_ROOT: "/var/www/html/glpi"

GLPI_CONFIG_DIR: "/var/www/html/glpi/config"

GLPI_VAR_DIR: "/var/www/html/glpi/files"

GLPI_MARKETPLACE_DIR: "/var/www/html/glpi/marketplace"

GLPI_USE_CSRF_CHECK: "1"

GLPI_CSRF_EXPIRES: "7200"

GLPI_CSRF_MAX_TOKENS: "100"

GLPI_USE_IDOR_CHECK: "1"

GLPI_IDOR_EXPIRES: "7200"

GLPI_ALLOW_IFRAME_IN_RICH_TEXT: false

GLPI_SERVERSIDE_URL_ALLOWLIST: ["#^http://[^@:]+(:80)?(/.)?$#","#^https://[^@:]+(:443)?(/.)?$#","#^feed://[^@:]+(/.)?$#"]

GLPI_DISALLOWED_UPLOADS_PATTERN: "/\.(php\d|phar)$/i"

GLPI_TELEMETRY_URI: "https://telemetry.glpi-project.org"

GLPI_INSTALL_MODE: "TARBALL"

GLPI_NETWORK_MAIL: "glpi@teclib.com"

GLPI_NETWORK_SERVICES: "https://services.glpi-network.com"

GLPI_MARKETPLACE_ALLOW_OVERRIDE: true

GLPI_MARKETPLACE_MANUAL_DOWNLOADS: true

GLPI_USER_AGENT_EXTRA_COMMENTS: ""

GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: "1"

GLPI_AJAX_DASHBOARD: "1"

GLPI_CALDAV_IMPORT_STATE: 0

GLPI_DEMO_MODE: "0"

GLPI_CENTRAL_WARNINGS: "1"

GLPI_TEXT_MAXSIZE: "4000"

GLPI_DOC_DIR: "/var/www/html/glpi/files"

GLPI_CACHE_DIR: "/var/www/html/glpi/files/_cache"

GLPI_CRON_DIR: "/var/www/html/glpi/files/_cron"

GLPI_DUMP_DIR: "/var/www/html/glpi/files/_dumps"

GLPI_GRAPH_DIR: "/var/www/html/glpi/files/_graphs"

GLPI_LOCAL_I18N_DIR: "/var/www/html/glpi/files/_locales"

GLPI_LOCK_DIR: "/var/www/html/glpi/files/_lock"

GLPI_LOG_DIR: "/var/www/html/glpi/files/_log"

GLPI_PICTURE_DIR: "/var/www/html/glpi/files/_pictures"

GLPI_PLUGIN_DOC_DIR: "/var/www/html/glpi/files/_plugins"

GLPI_RSS_DIR: "/var/www/html/glpi/files/_rss"

GLPI_SESSION_DIR: "/var/www/html/glpi/files/_sessions"

GLPI_TMP_DIR: "/var/www/html/glpi/files/_tmp"

GLPI_UPLOAD_DIR: "/var/www/html/glpi/files/_uploads"

GLPI_INVENTORY_DIR: "/var/www/html/glpi/files/_inventories"

GLPI_NETWORK_REGISTRATION_API_URL: "https://services.glpi-network.com/api/registration/"

GLPI_MARKETPLACE_PLUGINS_API_URI: "https://services.glpi-network.com/api/marketplace/"

GLPI_I18N_DIR: "/var/www/html/glpi/locales"

GLPI_VERSION: "10.0.18"

GLPI_SCHEMA_VERSION: "10.0.18@d64066799f068b16ee973b377bdd13f984fe062a"

GLPI_MARKETPLACE_PRERELEASES: false

GLPI_MIN_PHP: "7.4.0"

GLPI_MAX_PHP: "8.4.0"

GLPI_YEAR: "2025"

Libraries

 

htmlawed/htmlawed version 1.2.14 in (/var/www/html/glpi/vendor/htmlawed/htmlawed)

phpmailer/phpmailer version 6.8.0 in (/var/www/html/glpi/vendor/phpmailer/phpmailer/src)

simplepie/simplepie version 1.5.8 in (/var/www/html/glpi/vendor/simplepie/simplepie/library)

tecnickcom/tcpdf version 6.8.0 in (/var/www/html/glpi/vendor/tecnickcom/tcpdf)

michelf/php-markdown in (/var/www/html/glpi/vendor/michelf/php-markdown/Michelf)

true/punycode in (/var/www/html/glpi/vendor/true/punycode/src)

iamcal/lib_autolink in (/var/www/html/glpi/vendor/iamcal/lib_autolink)

sabre/dav in (/var/www/html/glpi/vendor/sabre/dav/lib/DAV)

sabre/http in (/var/www/html/glpi/vendor/sabre/http/lib)

sabre/uri in (/var/www/html/glpi/vendor/sabre/uri/lib)

sabre/vobject in (/var/www/html/glpi/vendor/sabre/vobject/lib)

laminas/laminas-i18n in (/var/www/html/glpi/vendor/laminas/laminas-i18n/src)

laminas/laminas-servicemanager in (/var/www/html/glpi/vendor/laminas/laminas-servicemanager/src)

monolog/monolog in (/var/www/html/glpi/vendor/monolog/monolog/src/Monolog)

sebastian/diff in (/var/www/html/glpi/vendor/sebastian/diff/src)

donatj/phpuseragentparser in (/var/www/html/glpi/vendor/donatj/phpuseragentparser/src/UserAgent)

elvanto/litemoji in (/var/www/html/glpi/vendor/elvanto/litemoji/src)

symfony/console in (/var/www/html/glpi/vendor/symfony/console)

scssphp/scssphp in (/var/www/html/glpi/plugins/trademark/vendor/scssphp/scssphp/src)

laminas/laminas-mail in (/var/www/html/glpi/vendor/laminas/laminas-mail/src/Protocol)

laminas/laminas-mime in (/var/www/html/glpi/vendor/laminas/laminas-mime/src)

rlanvin/php-rrule in (/var/www/html/glpi/vendor/rlanvin/php-rrule/src)

ramsey/uuid in (/var/www/html/glpi/vendor/ramsey/uuid/src)

psr/log in (/var/www/html/glpi/vendor/psr/log/Psr/Log)

psr/simple-cache in (/var/www/html/glpi/vendor/psr/simple-cache/src)

psr/cache in (/var/www/html/glpi/vendor/psr/cache/src)

league/csv in (/var/www/html/glpi/vendor/league/csv/src)

mexitek/phpcolors in (/var/www/html/glpi/vendor/mexitek/phpcolors/src/Mexitek/PHPColors)

guzzlehttp/guzzle in (/var/www/html/glpi/vendor/guzzlehttp/guzzle/src)

guzzlehttp/psr7 in (/var/www/html/glpi/vendor/guzzlehttp/psr7/src)

glpi-project/inventory_format in (/var/www/html/glpi/vendor/glpi-project/inventory_format/lib/php)

wapmorgan/unified-archive in (/var/www/html/glpi/vendor/wapmorgan/unified-archive/src)

paragonie/sodium_compat in (/var/www/html/glpi/vendor/paragonie/sodium_compat/src)

symfony/cache in (/var/www/html/glpi/vendor/symfony/cache)

html2text/html2text in (/var/www/html/glpi/vendor/html2text/html2text/src)

symfony/css-selector in (/var/www/html/glpi/vendor/symfony/css-selector)

symfony/dom-crawler in (/var/www/html/glpi/vendor/symfony/dom-crawler)

twig/twig in (/var/www/html/glpi/vendor/twig/twig/src)

twig/string-extra in (/var/www/html/glpi/vendor/twig/string-extra)

symfony/polyfill-ctype not found

symfony/polyfill-iconv not found

symfony/polyfill-mbstring not found

symfony/polyfill-php80 not found

symfony/polyfill-php81 not found

symfony/polyfill-php82 in (/var/www/html/glpi/vendor/symfony/polyfill-php82)

league/oauth2-client in (/var/www/html/glpi/vendor/league/oauth2-client/src/Provider)

league/oauth2-google in (/var/www/html/glpi/vendor/league/oauth2-google/src/Provider)

thenetworg/oauth2-azure in (/var/www/html/glpi/vendor/thenetworg/oauth2-azure/src/Provider)

LDAP directories

 

Server: '10.0.100.100', Port: '389', BaseDN: 'OU=usuarios_sshd,DC=santos,DC=sp,DC=gov,DC=br', Connection filter:

'(&(objectClass=user)(objectCategory=person)(!(userAccountControl:1.2.840.113556.1.4.803:=2))(description=)(company=))',

RootDN: 'i9atech@santos.sp.gov.br', Use TLS: none

SQL replicas

 

Not active

Notifications

 

Way of sending emails: SMTP+TLS (anonymous@)

Plugins list

 

fields               Name: Campos adicionais              Version: 1.21.19    State: Enabled

Install Method: Marketplace

behaviors            Name: Comportamentos                 Version: 2.7.3      State: Enabled

Install Method: Marketplace

escalade             Name: Escalonamento                  Version: 2.9.10     State: Enabled

Install Method: Marketplace

formcreator          Name: Form Creator                   Version: 2.13.9     State: Enabled

Install Method: Marketplace

gantt                Name: gantt                          Version: 1.1.0      State: Enabled

Install Method: Marketplace

glpiinventory        Name: GLPI Inventory                 Version: 1.4.0      State: Enabled

Install Method: Marketplace

datainjection        Name: Importação de dados            Version: 2.14.1     State: Enabled

Install Method: Marketplace

manufacturersimports Name: Importação de fornecedores     Version: 3.0.9      State: Enabled

Install Method: Marketplace

timelineticket       Name: Linha do tempo dos chamados    Version: 10.0+1.2   State: Enabled

Install Method: Marketplace

oauthimap            Name: Oauth IMAP                     Version: 1.4.3      State: Enabled

Install Method: Marketplace

dashboard            Name: Painel                         Version: 1.0.2      State: Enabled

Install Method: Manual

trademark            Name: Trademark                      Version: 1.3.0      State: Enabled

Install Method: Manual

Anything else?

No response

[github-actions]

This issue has been closed as we only track bugs here.

You can open a topic to discuss with community about this enhancement on suggestion website.
You can also contact GLPI editor team directly if you are willing to sponsor this feature.