feat(providers): add BMC Helix ITSM provider#6270
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Add BMC Helix ITSM provider supporting: - Pull incidents via simplified REST API - Create incidents with impact/urgency/priority - Search incidents with query filters - Pull topology data (CI/CMDB relationships) - Health check and scope validation - Both basic auth (username/password) and OAuth token auth Closes keephq#1939
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Hi @shahargl, CI green — ready for review when you get a chance. Thanks! |
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BMC Helix ITSM Provider
Closes #1939
Features
/api/com.bmc.dsm.itsm.itsm-rest-api/incident)Provider Methods
create_incidentget_incidentsearch_incidentsAuthentication
{ "bmc_base_url": "https://your-instance.onbmc.com", "username": "your-user", "password": "your-password" }Or with OAuth token:
{ "bmc_base_url": "https://your-instance.onbmc.com", "auth_token": "your-oauth-token" }Testing
References